Terms of services for vendors

AllPrintsMarket Vendor Terms and Conditions

1. Introduction

Welcome to AllPrintsMarket.com! As a vendor, by signing up and using our platform, you agree to abide by the following terms and conditions. These terms ensure a fair and transparent experience for all users. Failure to comply may result in the suspension or termination of your vendor account.

2. Vendor Registration and Account Management

• Vendors must provide accurate information during registration, including name, contact details, and payment information.
• Each vendor is responsible for keeping their information up to date and maintaining the security of their account.
• All vendors must be at least 18 years old or legally allowed to enter into contracts based on local laws.

3. Product Listing and Requirements

• Vendors may sell print-on-demand (POD) products and/or homemade goods.
• All product descriptions, images, and prices must be accurate and comply with marketplace standards.
• Vendors must ensure that products meet any legal, copyright, and trademark requirements. The use of copyrighted materials without permission is prohibited.
• Shipping costs may either be included in the product price or specified separately during checkout.

4. Vendor Fees and Payment Structure

• A $5 monthly subscription fee is required, which allows unlimited product listings with no expiration dates.
• A 5% transaction fee is deducted from each sale to cover platform and payment processing costs.
• AllPrintsMarket uses PayPal Commerce to process payments. Payments from buyers will first go to AllPrintsMarket's PayPal account, and the vendor will receive their portion after fees are deducted.
• Vendors will be paid out weekly for their completed sales. Please ensure your PayPal account is active to avoid delays.

5. Vendor Responsibilities and Order Fulfillment

• Vendors using Printify must create and manage their products independently. Printify handles the production and shipping of these products.
• Vendors offering homemade products must manage production, shipping, and customer service themselves.
• All orders must be fulfilled in a timely manner. Vendors are encouraged to set accurate shipping and handling timelines to maintain customer satisfaction.
• If a vendor fails to fulfill orders repeatedly or receives consistent negative feedback, their account may be reviewed and potentially suspended.

6. Refunds, Returns, and Disputes

• Each vendor is responsible for creating a return and refund policy for their products, which must be clearly listed in the product description or vendor profile.
• Disputes between buyers and vendors should be resolved in good faith. If necessary, AllPrintsMarket may mediate disputes, but final responsibility rests with the vendor.
• Vendors must process refunds directly if a buyer qualifies based on the vendor’s stated refund policy.

7. Marketing and Promotion

• Vendors are encouraged to promote their storefronts and products. Vendors may create popular stores on Printify and transfer products once ready.
• AllPrintsMarket reserves the right to feature vendor products on the marketplace homepage or in promotional campaigns.

8. Vendor Forums

• Each vendor will receive access to their own dedicated forum for community discussions, powered by a third-party forum provider.
• Vendors must ensure discussions within their forums remain respectful and comply with platform guidelines. Abuse of forum privileges may lead to suspension.

9. Prohibited Activities

• Vendors are prohibited from listing illegal, offensive, or counterfeit products.
• Spamming or misleading product listings will result in immediate suspension.
• Vendors are not allowed to engage in any activities that could harm the reputation of AllPrintsMarket or its community.

10. Suspension and Termination

• Vendors may cancel their accounts at any time by contacting customer support.
• AllPrintsMarket reserves the right to suspend or terminate vendor accounts for violating these terms or for engaging in fraudulent or unethical practices.
• Vendors will receive notice if any action is taken against their account, along with an opportunity to respond.

11. Liability and Indemnity

• AllPrintsMarket provides the platform for transactions but is not responsible for product quality, shipping, or any damages incurred by customers due to vendor products.
• Vendors agree to indemnify and hold AllPrintsMarket harmless from any claims, damages, or disputes arising from their products or conduct on the platform.

12. Changes to the Terms and Conditions

• AllPrintsMarket reserves the right to modify these terms at any time. Vendors will be notified of changes via email or platform announcements.
• Continued use of the platform after updates to the terms will constitute acceptance of the new conditions.

13. Governing Law

• These terms are governed by the laws of the United States, without regard to conflict of law principles. Any disputes shall be resolved in accordance with these laws.

14. Contact Us

If you have any questions or concerns about these terms, feel free to contact our support team at support@allprintsmarket.com.